Privacy policy
At Radicand, we hold your privacy in the highest regard. Safeguarding your personal information is our responsibility, and we approach this task with utmost care. This statement outlines our commitment, the reasons behind collecting personal information, our sharing practices, and how you can access or correct your data. Please note that this statement pertains to personal information collected through our Website.
What We Collect:
The type of personal information we collect depends on the services or interactions you seek.
Examples of collected data:
Name, address, phone, and other contact details
Date of birth, gender
Merchandise information
Payment method
Behavioural patterns during website usage (time/date of visit, viewed pages, navigation)
Collection Methods:
You directly supply personal information through our Website.
We may also collect information from third parties.
‘Cookies’ enable us to receive and store certain information when you interact with us online. Adjust your browser settings to control cookie acceptance.
Third-Party Tracking and Analytics:
We use third-party tools to measure and observe user behavior, enhancing Website performance.
These tools help us improve your overall experience.
Purpose of Collection:
We collect personal information for various reasons:
Delivering, administering, and enhancing our products and services
Completing transactions
Fraud prevention
Providing relevant offers and promotions
Conducting market research
Collaborating with related companies and service providers
Safeguarding rights, property, and safety
Facilitating business acquisitions
At Radicand, we prioritize your privacy and handle personal information with utmost care. Below, we outline our practices regarding data sharing, third-party sites, and compliance with relevant laws.
Sharing with Other Companies:
We may exchange your personal information with service providers who assist us in service delivery.
Examples include postal services, data processing, analysis, research, customer contact, and technology support.
We disclose information with your consent or as required by law (including emergency situations and law enforcement assistance).
Third-Party Sites:
Our Website may link to third-party-operated sites.
Note that this privacy statement applies solely to personal information collected through our Website.
Review the privacy policy of any external site you visit.
Website Use in South Africa:
Our Website caters to South African stores and customers.
If you are based in South Africa, we comply with the Protection of Personal Information Act.
Children’s Privacy:
We do not knowingly collect personal information from individuals under 18.
If you are a parent or guardian, please contact us if your child has provided personal information.
We promptly remove data collected from anyone under 18 without proper consent.
Correction and Deletion Requests:
You have the right to request corrections or deletions of inaccurate, irrelevant, or outdated personal information.
Please submit your request in writing.
Recruitment Privacy Policy:
We respect the privacy of your personal information during recruitment.
This statement outlines our practices for managing recruitment-related data.
Personal Information Collected:
We may collect the following personal information:
Name, address, phone, and other contact details
Date of birth, identification details
Qualifications, skills, experience
Character and screening checks
Audio/video surveillance records from our premises
Interaction records
Collection Methods:
We primarily collect personal information directly from you.
Additionally, we may gather information from other sources.
Importance of Personal Information:
Your personal information is crucial for considering you for positions within our organization.
If you provide someone else’s personal information, ensure their consent aligns with this Recruitment Privacy Statement.
Use and Disclosure:
We collect, use, and disclose personal information for various purposes:
Evaluating your application
Managing recruitment processes
Fraud prevention
Collaboration with related companies and service providers
Record maintenance and research
Safeguarding rights and safety
Facilitating business acquisitions
Sharing Partners:
We may exchange personal information with:
Related companies
Academic institutions
Health service providers
Professional associations
Law enforcement agencies
Referees
Current and previous employers
Service providers
South African Applicants:
If you’re based in South Africa, we comply with the Protection of Personal Information Act (POPI Act).
You have the right to file complaints related to personal information protection.
For inquiries or privacy concerns, please contact us at hello@radicand.co.za